Contact us for any problem, to obtain more information on products or for any reason you wish to contact Hoover.

You can request technical support or book/cancel/reschedule a repair appointment by filling out this form or instant message us through WhatsApp (UK CUSTOMERS ONLY) or log in to My Account (UK CUSTOMERS ONLY) to live chat with us. Our expert support team will be more than happy to assist.

You can find product and maintenance advice through our Hoover After Sales Service website.

To book an in-warranty repair by phone, call 03444 995599.

To book a repair by phone, call 03444 995599.
Opening hours: Mon – Fri 08.00 – 17.30, Sat – Sun 09.00 – 17.00

In light of the current health crisis, we have temporarily changed our claims process. If your enquiry is regarding a new or existing claim with our Claims Department, please direct your enquiry to [email protected].

If you have any queries or problems with your order and/or products purchased online at hoover-home.com/en_GB, please fill in this form selecting the appropriate option so that we can direct your query efficiently.

If you're unhappy with your product, for information on our returns process, see our Returns and Refunds page.

For warranty information please see below:

Vacuum Cleaner Warranty

Large Appliance Warranty

Hoover's registered office is located at: Haier Smart Home UK&I Ltd. | 302 Bridgewater Place | Birchwood Park | Warrington | WA3 6XG

Registration No: 2521528

VAT No: 482249727

For further information, fill in the form and our team will be pleased to reply to your enquiry as soon as possible.